We are committed to conducting our business in a strictly professional manner. We encourage all stakeholders to report any concerns regarding the conduct of our staff, or any actions or inactions during their professional duties and interactions.
Complaints can be submitted in writing, either via courier or through Email (info@lasermocert.com).
Every complaint is recorded, and acknowledgment is provided within 3 working days. The CEO personally reviews each complaint, and the complainant is informed of the actions taken within 10 working days.